Who we are
Our website address is: http://ahrcqld.org.au
We are committed to education for the horse industry and your privacy is important to us. This Privacy Notice covers the information we collect, use, share and returns while you access our services and interact with us.
WE ENCOURAGE YOU TO READ THIS PRIVACY NOTICE AND THE TERMS OF USE AND NOTICES IN FULL TO UNDERSTAND OUR PRIVACY PRACTICES BEFORE USING OUR SERVICES. BY USING OUR SERVICES, YOU ACKNOWLEDGE AND AGREE TO THE PRACTICES DESCRIBED IN THIS PRIVACY NOTICE.
What personal data we collect and why we collect it
We collect information you provide directly to us or that we collect automatically when you use our Services.
When you enrol in a Government Accredited course, we collect the information required by the relevant Government Department. When legally required, we will provide this information to the relevant Government Department.
Survey Information
If you choose to complete our surveys or participate in our contests, you will provide us the information:
- Your contact information
- Your age and gender
- Your answers to our survey questions
- Any other information that you may choose to provide to us in the comment field
We use our surveys and contests to collect your feedback to improve your experience and our Services. Participation in our surveys or contests is voluntary. You have a choice whether or not to disclose this information. We may use a third-party service provider to conduct surveys and contests on our behalf. If you outline any issues and/or request our help in our surveys and contests, we may reach out to you to resolve your concern.
Public Posting Area
When you share photos, post comments, or share other information when you use our Services, this information may be public, depending on your settings. We do not require this information. If you do not want people to know your personal or other information, please do not include it in any messages you post.
Browsing History
When you use our Services, we automatically collect the following information about how you use our Services:
- Web requests
- Landing, referring, and exit pages and URLs
- Pages visited
- Clickstream data
- Type of browser used
- Operating system
- Site usage
This information is required. We collect this information to improve our Services and your user experience, generate web analytics, and troubleshoot problems.
Device Information
When you use our Services, we automatically collect the following information related to your interaction with the Services via computer or other devices such as iPad or smartphone:
- Device model/type
- Hardware or operating system
- Browser type
- IP address
- Push notification tokens
- Transaction identifier
We require this information to make our Services easier to use and personalize your content. It also helps us with troubleshooting, developing new products and services, and conduct audits.
Geolocation
When you download our mobile app or use the mobile browser to access your account and have consented to location services, we will collect the following information:
- Your geolocation
- Your device model
We collect this information only when you consent to location services. We require this information to provide you with location-based services such as store discounts and special offers available in your area.
Employment Information
When you decide to apply for a job with us, we may re-direct you to another website. We do not collect your employment information on our site. We collect and uses personal information about employees, which may include: name, address, job title and other job information, location, compensation information, identification number, employment history, and a copy of employment agreements. We require this information to provide human resources and accounting services.
Third Parties
We receive information about you from other users, third-party service providers, partners, and affiliates.
- Other Users. Other users may share information about you when they use our Services. For example, your partner may add you to their profile information or share your email address to add you to the partner account.
- Third-party Service Providers. We receive information about you from third-party service providers who act on our behalf. These services include fulfilling orders or purchases, payment processing, validating contact data, sending marketing communications, and providing cloud infrastructure.
- Partners. We receive information about you from our partners who provide a variety of services to us. These services may include consulting, training, analytics, marketing, and advertising.
Other Information About You
When you choose to call us, text us, or send us an email, you may provide additional personal information about yourself, your partner, or others. For example, when you submit information regarding a technical problem you are experiencing with the Services, we will request your contact information, problem summary, screenshots, and other information that might be helpful to resolve your technical issue. We may also combine this information with other information about you that we already have.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Who we share your data with
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.